This policy covers our Website’s treatment of our users’ Personally Identifiable Information (as defined below) that we collect when our users utilize our Website service. This policy does not apply to the practices of any company that the Company does not control or own, people that the Company does not employ or manage, or third-party websites that the Company does not own, control, or manage.
Our policy allows us to collect information from our users in a manner that will allow our users to retain control over their personal information, but still allow us to make their online visit safe, satisfying and rewarding. We use our users’ information to make it easier for our users to access our Website services. Since access to a user’s section on the site requires authentication of the user’s identity, some information is required to be provided for us to know who is accessing the site and which areas that person has access to. The information allows us to provide our users with a personalized interface to the data that is relevant to their user profiles. Use of any of the services on our Website is entirely voluntary; however, if you do not provide the Personally Identifiable Information requested by us, then we may elect not to make the related services available for your use.
Types of Information: There are two types of general information that are typically collected online: Anonymous Information and Personally Identifiable Information.
Personally Identifiable Information is information that tells us who our users are and includes our users’ names, phone numbers, addresses, and similar information. This information is needed to allow us to personalize our users’ interfaces with our Website including the areas of the service that they are permitted to access. When we request Personally Identifiable Information from our users, we include a link to these privacy policies, and inform our users what information is required and what information is optional.
Information Disclosure: The Company will not sell or rent your Personally Identifiable Information to anyone. However, the Company will send Personally Identifiable Information about our users to other companies or people when:
- We have the consent of our users to share the information.
- We need to share our users’ information to provide a product or service that the user requested.
- We need to send the information to third parties that provide services on our behalf to provide our users with a product or service they requested. These third parties do not have any right to use the Personally Identifiable Information we provide to them beyond what is necessary to assist us in fulfilling our users’ requests unless the third party is specifically authorized to use the information by our users.
- We respond to subpoenas, court orders, and/or legal processes.
Log Files: We collect IP addresses from our users and visitors to track trends, administer the site, and collect broad Anonymous Information for demographic purposes. The IP addresses are not linked to Personally Identifiable Information of our users or visitors. We do not monitor the activities of our users within or without our Site.
Information Sharing: We may share Anonymous Information with our advertisers and partners. If we do share this information, it will not be linked to any Personally Identifiable Information.
Our third-party shipping and credit card processing partners are provided with Personally Identifiable Information to enable them to properly fulfill our users’ product and service requests. Our partners do not retain, share, store or use this Personally Identifiable Information for any secondary or other purposes not directly related to fulfillment of our users’ product and service requests. In most respects, our users will deal directly with our third-party advertisers and their shipping and credit card processing partners. Therefore, our users should carefully review our advertisers’ privacy policies and terms and conditions prior to entering into a transaction with such advertisers.
Newsletters: The Company plans on publishing several newsletters that our users can subscribe to online. The newsletters will be sent via email and users will need to provide contact information in order to receive the newsletters.
Surveys and Contests: The Company may offer our users the opportunity to participate in surveys and contests via our Website. In order to participate, users will be asked to provide information. Participation in these events is voluntary, thereby providing our users with a choice as to whether to provide the information requested or not. Information requested for these events may include contact information (name and address), demographic data (zip code and age), and optional information (gender, likes, dislikes). Contact information will only be used to notify the winners and to award prizes. Any survey information will be used to improve and monitor our Website service.
Security: The Company takes its commitment to protect our users’ information seriously. When users submit sensitive information via our Website service, the information is protected both online and offline.
When our registration and order forms request users to enter sensitive information (credit card or social security numbers), the information is encrypted and is protected with SSL technology. We believe that SSL is the best encryption software available today. Any page of our site that requests this information will display a lock icon on the bottom of our users’ browsers.
Even though we use SSL encryption technology to protect our users’ sensitive information online, we also employ internal procedures to protect sensitive information offline. Access to all of our users’ sensitive information is restricted to only those employees that require access (billing clerks or customer service personnel). We instruct our employees during the course of their tenure regarding protecting our users’ confidential and sensitive information and we perform periodic checks of how the employees adhere to the policies. We house our servers in a secure and locked facility that restricts access to only those employees and technicians that require access. Our security policies are periodically reviewed and enhanced as necessary. Only authorized employees and technicians have access to the information provided by our users.
Due to the nature of technology, our users are also partially responsible for the security of their information. Since people have become accustomed to the Internet, browser technology has made it easier for everyone to return to their favorite sites without re-entering their usernames and passwords. While this is easier for surfing, when Personally Identifiable Information is associated with the login information, our users’ security could be affected. We strongly recommend that our users do not save their username and password in their browsers and that they either remember their login information or store their usernames and passwords separately to avoid unauthorized access to their information from the users’ computers.
Additional information regarding our security practices can be obtained by emailing questions to firstname.lastname@example.org. We also offer the following advice to our users:
- If you share your computer with other people, remember to log off our Website before leaving your computer.
- Don’t share your password with anyone. If you store your login information in your computer, remember to password protect that information. No one from our Website will ever ask for your password.
- If asked, don’t give out your personal information.
- If you are unsure about the information you are providing, ask us, another administrator, or another person before posting the information.
- If there is information that you would not like to see in your local newspaper, don’t post it to our Website.
- When in doubt, contact us at email@example.com.
Special Offers: Each new registered user is welcomed with an initial email message that verifies his or her username and password. Registered users will occasionally receive information regarding products, services, newsletters, or other information that we believe may be of interest to our users. Since we respect our users’ privacy, we provide all users with the ability to opt out of receiving these messages. Please see our opt-out information below.
Announcements: As we add new services to our Website service, we will inform our users of the additional features. We will also send our users announcements regarding updates to the service and information regarding maintenance. Since these messages contain important information regarding the service, our users are not permitted to opt out of receiving these messages.
Corrections to Personal Information: If our users’ Personally Identifiable Information changes due to a move or other circumstances, or a user wishes to terminate his or her participation in our service, we will try to provide a way to correct, update or remove that user’s Personally Identifiable Information from our servers. These updates and removals can be completed on our users’ information pages by our users’ site administrator or by sending a message to firstname.lastname@example.org. In extenuating circumstances, we can address these issues via telephone or regular U.S. Postal Service. Some information may remain on our servers including in our archived records after termination of an account.
Opting Out: We value our users’ privacy and have provided them with the ability to “opt out” of having their information used for purposes not directly related to our Website service and the purposes for which the information is requested. For instance, our registration form has a box that can be checked for users to opt out of having their information used for marketing purposes or shared with third-party partners of our Website.
If a user who previously accepted our newsletter or promotional materials no longer wants to receive these messages, the user may opt out of receiving additional messages by replying to “unsubscribe” in the subject line of the email or by emailing us at email@example.com. Users may also return to their information page to edit the information regarding receiving messages and newsletters and choose the opt-out option.
If any user information is being shared with third parties or collected by third parties, we provide prior notice to our users, in order to allow our users to make an informed decision regarding allowing the information to be collected and proceeding with the third-party transaction or not.